Littlest Luxuries

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Terms & Conditions Sections

General
Buyer Terms
Seller Terms

Terms of Service

Terms of Use

Terms of Use INTRODUCTION 1.1 These terms apply to all Users of Our Services, whether or not you register on the website or create an account, and whether or not you buy or sell products.
1.2 These Terms, together with our Privacy Policy, tell you the legal terms and conditions on which you may use the site. The Terms of Use and the Privacy Policy are together the "Agreement". 1.3 The terms "us", "our" "we" or "littlestluxuries.com" refer to Littlest Luxuries Ltd. The term "you" refers to the user or viewer of our Site. 1.4 Please read these Terms carefully and make sure you understand them, before using the site. By using Our Services You indicate that You accept these Terms and that You agree to abide by them. If You do not agree to these Terms please do not use Our Services. 1.5 We amend these Terms from time to time. Every time you wish to order from our website, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated in May 2024. ABOUT LITTLEST LUXURIES 2.1 We are Littlest Luxuries Ltd, a company registered in the United Kingdom under company number 15660441 and with our registered office and main trading address at Merlewood House, Merlewood Drive, Chislehurst, Kent, BR7 5LQ. 2.2 We operate the website littlestluxuries.com. 2.3 If you wish to contact us you can do so by emailing our customer service team at info@littlestluxuries.com. 2.4 Littlest Luxuries Ltd and littlestluxuries.com is a Market Place and platform where Registered Users can buy and sell kids fashion merchandise. Visitors to the Website can browse Items but only Registered Users can offer Items for sale and purchase Items. 2.5 Littlest Luxuries Ltd does not own any of the merchandise offered and sold on our Site. At no stage during any transaction does or will Littlest Luxuries Ltd become contractually involved. 2.6 We provide a forum for the transaction and do not purport to buy or sell any of the items listed on littlestluxuries.com.

ABOUT YOU 3.1 If you are a consumer then references in these terms and conditions (the "Terms") to "you" are to the individual using our website and purchasing the products detailed on our website ("Products") for private and non-commercial purposes. DEFINITIONS USED IN THESE TERMS 4.1 In these Terms: "Buyer" means a purchaser of a Product on the website from a Seller; "Account" means a customer account which has been opened by you through our website; "Order" means an order for a Product placed on the website; “Registered User” means a person who uses our website "Seller" means the seller of a product, being a business or consumer seller; "VAT" means Value Added Tax; "VIP Item" means a Product listed for sale by a Seller using the VIP Service; "VIP Service" means the service operated by us on the website in relation to VIP Items as further described in the Seller Terms and Conditions; a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality); a reference to a party includes its successors or permitted assigns; a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted; any phrase introduced by the terms including, include, in particular or any similar expression, shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and a reference to writing or written includes emails.

YOUR USE OF THE SITE 5.1 The content on our Site is for your general information and use only. The content on our Site, including the Terms and Conditions, are subject to change without notice. Please check this page from time to time to take notice of any changes we make to the Terms and Conditions, as they are binding on you from the date they are posted on our Site. These Terms were most recently updated in May 2024. 5.2 If you do not agree to the amended Terms and Conditions, you may request the closure of your account. No other amendment to these Terms and Conditions will be effective. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the Site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 5.3 When using the site, you shall ensure: The information you include in your use of the website is complete and accurate; and You only purchase or sell Products if you are at least 18 years old.

AVAILABILITY OF THE SITE 6.1 We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw or discontinue all or any part of our Site without notice. It shall be your own responsibility to ensure that services or information available through this Site meet your specific requirements. VIP SERVICE 7.1 We offer a VIP service to Sellers of VIP Items which includes Littlest Luxuries Ltd photographing the item, storing the item prior to sale and delivering the item once the item has been purchased on the Site. An increased commission of 40% will apply to the VIP Service. 7.2 If a seller wishes to use our VIP selling service, they should contact us at info@littlestluxuries.com. Littlest Luxuries Ltd will not accept any items sent without prior agreement and acceptance of any VIP Items is at our sole discretion. The full VIP Terms & Conditions can be found on our Seller Terms & Conditions page. ELIGIBILITY 8.1 To use our services you must be at least 18 years old and have the capacity to enter into a legally binding contract in accordance with applicable laws. 8.2 If you are under 18 years old, you can use our Site only in conjunction with and under the supervision of a parent or guardian. If you are under 18 years old you must let your parent or guardian know about our Privacy policy, before you register to use our Site. REGISTRATION 9.1 To use many of the services on our Site, you need to create an account. All information provided by you must be true and complete. You are responsible for all actions taken under your account ID and password and you shall only use our Site with your own account ID and password. You shall not transfer or sell your account ID to any other person. AUTHENTICITY OF MEMBERS 10.1 Littlest Luxuries Ltd cannot guarantee the true member identity and does not provide or make any identity verification checks. USER SUBMITTED CONTENT 11.1 If you supply or upload any content to our Site, including images of products you are selling, you may not provide content that you do not have the right to submit, unless you have the owner’s permission. 11.2 The content you supply must comply with the following rules: It must not be obscene, abusive, offensive or racist and it must not promote or propose hatred or physical harm against anyone; It must not harass or bully another person; It must be true and honest so far as you know; It must not be defamatory of anyone; It must not use the material or content or infringe the rights or privacy of anyone else It must not contain someone else's personal details or confidential information relating to other people; and It must not promote or condone terrorism, violence or illegal behaviour. 11.3 We reserve the right to refuse to accept or refuse or cease to use any content supplied by any person that we think contravenes these rules and suspend or terminate your account and access to the Site. VIRUSES 12.1 We do not guarantee that our Site will be secure or free from bugs or viruses. 12.2 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any Site linked to it. 12.3 You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software. You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. 12.4 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately. LINKING TO OTHER SITES 13.1 This Site may include links to other sites and resources provided by third parties. 13.2 These links are provided for your convenience to provide further information. 13.3 They do not signify that we endorse such sites. 13.4 We have no responsibility for the content of the linked sites and we will not be liable for any loss or damage that may arise from your use of them. FEEDBACK AND FRAUD 14.1 All Users are required to act with honesty and integrity. The account of any Users not acting in this way may be temporarily or permanently suspended. Likewise, if we suspect that you initiated or have been involved in any fraudulent activity, we have the right to terminate your account and report the matter to the appropriate authorities. HOW WE USE YOUR PERSONAL INFORMATION 15.1 We process your personal data as stated in our Privacy Policy. By accepting these Terms you consent to our use of your personal information in accordance with our Privacy Policy. Information that we collect from you through the use of location based services shall be collected and stored in accordance with the terms of our Privacy Policy. By accepting these Terms you consent to our use of location-based services. TERMINATION 16.1 We may terminate this Agreement with immediate effect by notice in writing to you if you are in breach of any term of this Agreement. CONSEQUENCES OF TERMINATION 17.1 Upon termination of this Agreement for any reason: You shall immediately pay to us all of our outstanding unpaid invoices and interest; The accrued rights, remedies, obligations and liabilities of each party as at expiry or termination shall not be affected, including the right to claim damages in respect of any breach of the Agreement which existed at or before the date of termination or expiry; and Sections which expressly or by implication have effect after termination shall continue in full force and effect.

CONFIDENTIALITY 18.1 Each party shall keep in strict confidence all information which is of a confidential nature and which has been disclosed by one party to the other party. EVENTS OUTSIDE OUR CONTROL 19.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement that is caused by an Event Outside Our Control. 19.2 An "Event Outside Our Control" means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, snow, flood, earthquake, subsidence, epidemic or other natural disaster, failure of public or private telecommunications networks, impossibility of the use of motor transport or other means of public or private transport, road traffic accidents, road closures or mechanical failure. ASSIGNMENT AND SUB-CONTRACTING 20.1 We may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights under this Agreement and may subcontract or delegate in any manner any or all of our obligations under this Agreement to any third party or agent. 20.2 You shall not, without our prior written consent, assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under this Agreement. FAIR TRADING 21.1 All Users must act fairly and in accordance with the Terms and Conditions. Users may not, for example, take any actions that amount to interference, interruption or manipulation of the littlestluxuries.com Site. 21.2 Prohibited actions include, but are not limited to, encouraging another member to conclude a transaction outside of our Site, or making purchases using a false Member ID. USE OF SITE PROMOTIONS OR OFFERS 22.1 The Site may release promotions and offers from time to time to invite new Users or reward existing Users. A valid promotion or offer may only be used once and never in conjunction with another promotion or offer, unless otherwise specified. LIMITATION OF LIABILITY 23.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied. Littlest Luxuries Ltd has no control whatsoever over the quality, legality, or safety of any advertised items or of any other characteristics on which the buyer may rely, the accuracy of any of the listings and the capacity of any seller or any buyer to transact. We will not be liable to any User for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: Use of, or inability to use, our site; or Use of or reliance on any content displayed on our site. If you are a business user, please note that in particular, we will not be liable for: Loss of profits, sales, business, or revenue; Business interruption; Loss of anticipated savings; Loss of business opportunity, goodwill or reputation; or Any indirect or consequential loss or damage. If you are a consumer User, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our terms and conditions for the sale of goods. Consumers have legal rights in relation to items which are faulty or not as described. These legal rights are not affected by anything in these Terms and Conditions. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards Office. INDEMNITY 24.1 You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms and Conditions (including the documents incorporated by reference), or your violation of any laws or the rights of a third party.

NOTICES 25.1 Except as otherwise stated, any notices that you wish to send to Littlest Luxuries Ltd should be made via email or registered mail. Any notices that we may wish to draw to your attention will be displayed on our Site will be sent to the email address registered under your account. GOVERNING LAW AND JURISDICTION 26.1 If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. 26.2 If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the laws of England and Wales. We both agree to the exclusive jurisdiction of the courts of England and Wales. THIRD PARTY RIGHTS 27.1 A person who is not party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the terms of this agreement but this does not affect any right or remedy of a third party specified in this agreement or which exists or is available apart from that act.

ENTIRE AGREEMENT 28.1 This agreement, together with any document expressly referred to within its provisions, contains the entire agreement between us relating to the subject matter covered and supersedes any previous agreements, arrangements, undertakings or proposals, written or oral, between us in relation to such matters or any statements made to you by any person, including (without limitation) any of our employees or agents. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading. OTHER IMPORTANT TERMS 29.1 All intellectual property rights in or arising out of or in connection with the Products shall, as between you and us, be owned by us. 29.2 These Terms are only available in the English language. 29.3 If any of these Terms conflict with any terms of an Order, the Order will take priority. 29.4 This Agreement is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise. 29.5 Each of the sections of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining sections will remain in full force and effect. 29.6 If we fail to insist that you perform any of your obligations under this Agreement, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. 29.7 If you are a consumer, you have legal rights in relation to the Products. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards Office. Nothing in these Terms will affect these legal rights.

Buyer Terms & Conditions

INTRODUCTION 1.1 These terms apply to Registered Users who use the Site to buy products. 1.2 These Terms, together with our Privacy Policy and Terms of Use, tell you the legal terms and conditions on which the Products are sold to you. The Buyer Terms and Conditions, Privacy Policy and Terms of Use are together the "Agreement". 1.3 The terms "us", "our" "we" or "littlestluxuries.com" refer to Littlest Luxuries Ltd. The term "you" refers to the user or viewer of our Site. 1.4 Please read these Terms carefully and make sure you understand them, before ordering any Products. Please note that by ordering any Items in accordance with section 5, you agree to be bound by these Terms and the other documents expressly referred to in them. 1.5 We amend these Terms from time to time. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated in May 2024.

ABOUT LITTLEST LUXURIES 2.1 We are Littlest Luxuries Ltd, a company registered in the United Kingdom under company number 15660441 and with our registered office and main trading address at Merlewood House, Merlewood Drive, Chislehurst, Kent, BR7 5LQ. 2.2 We operate the website littlestluxuries.com. 2.3 If you wish to contact us you can do so by emailing our customer service team at info@littlestluxuries.com. 2.4 Littlest Luxuries Ltd and littlestluxuries.com is a Market Place and platform where Registered Users can buy and sell kids fashion merchandise. Visitors to the Website can browse Items but only Registered Users can offer Items for sale and purchase Items. 2.5 Littlest Luxuries Ltd does not own any of the merchandise offered and sold on our Site. At no stage during any transaction does or will Littlest Luxuries Ltd become contractually involved. Should any of the items displayed on our site and subsequently sold via our Site prove unsatisfactory, Littlest Luxuries Ltd will not be liable under any circumstances. 2.6 We provide a forum for the transaction and do not purport to buy or sell any of the items listed on littlestluxuries.com. 3. ABOUT YOU 3.1 If you are a consumer then references in these terms and conditions (the "Terms") to "you" are to the individual using our website and purchasing the products detailed on our website ("Products") for private and non-commercial purposes.

DEFINITIONS USED IN THESE TERMS 4.1 In these Terms: "Buyer" means a purchaser of a Item on the website from a Seller; "Account" means a customer account which has been opened by you through our website; “Item” means an item uploaded to littlestluxuries.com for sale by a Seller "Order" means an order for a Item placed on the website; “Registered User” means a person who uses our website; "Seller" means the seller of a product, being a business or individual seller; "VAT" means Value Added Tax; "VIP Item" means an Item listed for sale by a Seller using the VIP Service; "VIP Service" means the service operated by us on the website in relation to VIP Items as further described in the Seller Terms and Conditions; a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality); a reference to a party includes its successors or permitted assigns; a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted; any phrase introduced by the terms including, include, in particular or any similar expression, shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and a reference to writing or written includes emails.

  1. SALE PROCESS 5.1 Users of the website will be asked to register on the website by providing your email address and creating a password. 5.2 You must use all reasonable steps to keep your password confidential, and must inform us if you suspect or discover that your password has become known to someone else. 5.3 You shall use your account to purchase the Items in accordance with the process outlined on our website. 5.4 For Items purchased: We will deduct payment for the Item from a Buyer's account when the Buyer submits their payment details on the website and purchases the Item; In the event that we are unable to obtain authorisation for payment, we reasonably believe a transaction is fraudulent or you do not meet the eligibility criteria set out within these Terms then an Order may be refused; We will hold payment to the Seller until the Buyer marks the Item as received or shipping tracking confirms receipt with Buyers’ signature.

  2. THE ITEMS AND PRICING 6.1 The prices and Items displayed on the website are subject to change and may be changed at any time and without notice to you. 6.2 If a Buyer places an order for Item(s) through the website, the price the Buyer will pay for the Item(s) will be the price displayed on the listing, except where the price displayed was incorrect and that pricing error was obvious and unmistakable. The prices displayed on the website at any moment are only valid at that moment. 6.3 Prices shown on the website are in GBP. For orders outside of the UK taxes imposed by the applicable governmental authority may apply, including import duties and taxes. 6.4 The price of an Item does not include delivery charges or any relevant import duties and taxes. Delivery charges are as shown on the Item detail page. Please see our FAQ’s for more information on delivery. 6.5 Recommended retail prices are approximate and vary depending on year and source of purchase. Please contact the Seller of the Item, should you wish further clarification on the RRP they have entered.

  3. PROMO CODES 7.1 Promo code discounts are strictly for use within the specified time. This means payment must be completed before the code deadline. 7.2 Shipping costs are NOT included in the purchase amount required. 7.3 Specific Items may be exempt from discount codes, also on site wide promotions. 7.4 If a promotional discount applied to your purchase originally, then the same discount will be applied if you return it. 7.5 This means that you will only be refunded the amount that you originally paid for your purchase.

  4. USER SUBMITTED CONTENT 8.1 Registered Users are responsible for any User Content posted to the site. “User Content” means any content you post to the site, which may include reviews, questions and other such features that allow Registered Users to add content to the site. Littlest Luxuries Ltd is not responsible for the personally identifiable or other information you choose to submit as User Content, and we reserve the right to remove any User Content generated by any Registered User at our sole discretion. By posting to the Site, you understand that once you post User Content, your content becomes public. We are not responsible for keeping any User Content confidential so if you do not want anyone to read or see that content, do not submit or post it to the Site. 8.2 If we allow you to upload User Content, you may not: Provide User Content that you do not have the right to submit, unless you have the owner’s permission; this includes any material covered by someone else’s copyright, patent, trade secret, privacy, publicity, or any other proprietary right; Forge headers or manipulate other identifiers in order to disguise the origin of any User Content you provide; Provide any User Content that contains lies, falsehoods or misrepresentations that could damage us or anyone else; Provide User Content that is illegal, obscene, defamatory, libellous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourage conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate; Impersonate anyone else or lie about your affiliation with another person or entity in your User Content; Use meta tags or any other “hidden text” utilizing any of our or our suppliers’ product names or trademarks in your User Content; or Provide User Content which disparage us or our vendors, partners, the Seller, representatives and affiliates.

  5. DELIVERY OF THE PRODUCTS 9.1 Shipping costs will apply to your Order and additional costs may apply for certain premium delivery services. If these costs apply, they will be displayed prior to payment being taken. Any delivery charges displayed do not include any relevant import duties or taxes. 9.2 When the Seller posts an Item to a Buyer, the Seller will enter shipping tracking information in their Account, which will be shared with the Buyer. 9.3 For VIP Items we will notify the Buyer when the Item has been dispatched. Occasionally delivery to a Buyer of a VIP Item may be affected by an Event Outside Our Control, please see clause 19 within the Terms of Use for further details of Events Outside Our Control. Dates and times given for delivery are estimates only and we shall not be liable for any delay in delivery. 9.4 If a Buyer orders Item(s) from our website for delivery internationally, the Order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note we have no control over these charges and we cannot predict their amount. Buyers should check whether they are liable to pay import duties and taxes prior to purchasing any Item(s). 9.5 The Buyer will be responsible for payment of any such import duties and taxes. Buyers are advised to contact their local customs office for further information before placing an Order. 9.6 Buyers must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible for a Buyer's breach of any applicable law. 9.7 Buyers shall be responsible for providing us with up-to-date contact details in their Account.

  6. RETURNS 10.1 Items on our website are sold consumer to consumer. In line with current statutory framework and like many other luxury resale platforms, all sales are final.
    10.3 If you have received an Item that is not as described by the seller, you can report this to us directly and we will investigate the situation. Email us at info@littlestluxuries.com.
    10.4 If the return concerns a default mentioned in the description, visible in pictures, or indicated during the Quality Control, any return request may be refused.
    10.5 Please do read the product description and all photographs of the item before proceeding to purchase. 10.6 Once you have reported the issue with the Item, our team will get back to you with the next steps. 10.7 If we find that the Item does not match its description or is faulty a full refund will be issued including any and all fees. You should receive your refund within 5 working days. 10.8 We guarantee the authenticity of any item bought with Littlest Luxuries. As such, we will offer a full refund for any item that is proven not to be authentic.

  7. RISK AND TITLE 11.1 The title to any Item(s) ordered through our website shall transfer to a Buyer upon our receipt of full payment for such Item(s). 11.2 Risk in the Item(s) shall remain with the Buyer from the time of delivery.

  8. PAYMENT AND CHARGES 12.1 We accept payment via credit or debit card 12.2 The charges for the Items are set out in the Confirmation Email. 12.3 Payment for the Items and all applicable delivery charges is in advance. We will charge the Buyer's chosen method of payment when the Order is placed.

  9. FAILURE TO PAY THE CHARGES 13.1 We reserve the right to suspend or close any Customer Account or otherwise restrict access to our website and the Item(s) if you fail to pay any charges due to us by you under this Agreement immediately when such payment becomes due.

  10. AUTHENTICITY OF GOODS 14.1 Littlest Luxuries Ltd accepts only authentic designer items. All Items will be subjected to authentication prior to being listed for sale.

14.2 Littlest Luxuries Ltd has the right to refuse any Item that it deems unsuitable for sale.

14.3 We guarantee the authenticity of any item bought with Littlest Luxuries Ltd. As such, we will offer a full refund for any item that is proven not to be authentic.

14.4 VIP Items: All VIP items are sold via our concierge service and are checked, photographed, and shipped from our UK offices. 14.5 Items sold by individual sellers: All listings are screened by Littlest Luxuries Ltd approval team prior to being set live on the platform. Buyers are encouraged to ask any questions prior to purchase, either directly to the Seller, or by contacting Littlest Luxuries Ltd at info@littlestluxuries.com.

Seller Terms & Conditions

INTRODUCTION 1.1 These terms apply to Registered Users who use our website to sell products or for Users of the LITTLEST LUXURIES VIP Service. 1.2 These Terms together with our Privacy Policy and Terms of Use tell you information about Us and the legal terms and conditions on which you are allowed to sell Products. The Independent Seller Terms and Conditions, Privacy Policy and Terms of Website Use are together the "Agreement". 1.3 The terms "us", "our" "we" or "littlestluxuries.com" refer to Littlest Luxuries Ltd. The term "you" refers to the user or viewer of our Site. 1.4 Please read these Terms carefully along with our Terms Of Use and make sure that you understand them, before listing any Items. Please note that by listing any Items in accordance with section 4,5 and 6, you agree to be bound by these Terms and the other documents expressly referred to in them. 1.5 We amend these Terms from time to time. Every time you wish to list Products, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated in May 2024. ABOUT US 2.1 We are Littlest Luxuries Ltd, a company registered in the United Kingdom under company number 15660441 and with our registered office and main trading address at Merlewood House, Merlewood Drive, Chislehurst, Kent, BR7 5LQ. 2.2 We operate the website littlestluxuries.com. 2.3 If you wish to contact us you can do so by emailing our customer service team at info@littlestluxuries.com. 2.4 Littlest Luxuries Ltd and littlestluxuries.com is a Market Place and platform where Registered Users can buy and sell kids fashion merchandise. Visitors to the Website can browse Items but only Registered Users can offer Items for sale and purchase Items. 2.5 Littlest Luxuries Ltd does not own any of the merchandise offered and sold on our Site. At no stage during any transaction does or will Littlest Luxuries Ltd become contractually involved. Should any of the items displayed on our site and subsequently sold via our Site prove unsatisfactory, Littlest Luxuries Ltd will not be liable under any circumstances. 2.6 We provide a forum for the transaction and do not purport to buy or sell any of the items listed on littlestluxuries.com. ABOUT YOU 3.1 If you are a consumer then references in these terms and conditions (the "Terms") to "you" are to the individual using our website and listing products ("Products") for private and non-commercial purposes. 3.2 If you are a business, references in these Terms to "you" are to the business that you have the authority to bind in accordance with section [2].

DEFINITIONS USED IN THESE TERMS 4.1 In these Terms: "Buyer" means a purchaser of a Product on the website from a Seller; "Account" means a customer account which has been opened by you through our website; “Item” means an item uploaded to littlestluxuries.com for sale by a Seller "Order" means an order for a Product placed on the website; “Registered User” means a person who uses our website "Seller" means the seller of a product, being a business or consumer seller; "VAT" means Value Added Tax; "VIP Item" means an Item listed for sale by a Seller using the VIP Service; "VIP Service" means the service operated by us on the website in relation to VIP Items as further described in the Seller Terms and Conditions; a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality); a reference to a party includes its successors or permitted assigns; a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted; any phrase introduced by the terms including, include, in particular or any similar expression, shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and a reference to writing or written includes emails.

LISTING PROCESS 4.1 Users of the website will be asked to register on the website by providing your email address and creating a password. 4.2 You must use all reasonable steps to keep your password confidential, and must inform us if you suspect or discover that your password has become known to someone else. 4.3 You shall use your account to list Products in accordance with the process outlined on our website. SALES PROCESS 5.1 Littlest Luxuries Ltd accepts only authentic designer Items. All Items will be subjected to authentication prior to being listed for sale.

5.2 Littlest Luxuries Ltd has the right to refuse any Item that it deems unsuitable for sale.

5.3 You, presenting yourself as the Seller, guarantee that you are the true and lawful Seller, of any and all Item(s) sold through Littlest Luxuries Ltd. You agree to indemnify Littlest Luxuries Ltd for any damages arising from any and all claims, demands, losses, causes of action, lawsuits, judgments, including legal fees and costs, to the extent caused by, or arising out of, or relating to any unlawful ownership.

5.3 You, presenting yourself as the Seller, are responsible for the accuracy, content and legality of all Items listed on our site. 5.4 You, presenting yourself as the Seller, will not sell any counterfeit Items or otherwise infringe the copyright, trademark or other rights of third parties; and you will sell only Items of which you are the sole owner, or in case of a sale on consignment, re-seller of second-hand, open-box or deadstock products, on behalf of a person who is the owner of the Items. 5.5 We may amend any listing to supplement, remove, or correct information and/or we may add an image of the Item to your listing to enhance the likelihood of it being sold.

5.6 Our commission structure is as follows: Littlest Luxuries Ltd takes 18% of the final sold price of each Item when uploaded and managed by the Seller. Littlest Luxuries Ltd takes 40% of the final sold price of each Item for our VIP service.

WHEN A PRODUCT IS PURCHASED 6.1 We will deduct payment from a Buyer's account when the Buyer submits their payment details on the website and purchases the Product; 6.2 An automatic notification email is generated by the website to the Seller once a Product is sold, which includes the Buyer's address in order for the Seller to arrange delivery; 6.3 In the event that we are unable to obtain authorisation for payment, we reasonably believe a transaction is fraudulent or you do not meet the eligibility criteria set out within these Terms, an Order may be refused; 6.4 We will hold payment to the Seller until the Buyer marks the Item as received or if the tracking confirms receipt with the buyer's signature. 6.5 Once payment can be processed, we will deduct the applicable commission before transferring the balance of the sales proceeds to the Seller's nominated account. 6.6 Where a transaction/sale is unfulfilled for no valid reason, Littlest Luxuries Ltd reserves the right to charge sale transaction fees and applicable commissions. DELIVERY OF THE PRODUCTS 7.1 When the Seller posts an Item to a buyer, the Seller will enter postage tracking information in their Account, which will be shared with the Buyer. 7.2 If a Buyer orders Items from our website for delivery internationally, the Order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount. 7.3 The Buyer will be responsible for payment of any such import duties and taxes. 7.4 Sellers must comply with all applicable laws and regulations of the country for which the Items are dispatched and for which they are destined. We will not be liable or responsible for a Seller's breach of any applicable law. 7.5 Sellers shall be responsible for providing us with up-to-date contact details in their Account.

SELLING WITH OUR VIP SERVICE:

8.1 The services of the LITTLEST LUXURIES VIP team is responsible for all aspects of your account management including: Product inventory In-house Photography. All images are copyrighted and remain the property of Littlest Luxuries Ltd. Items authenticated and processing for sale - the upload of products is scheduled at the team’s discretion. Pricing - Prices are set by our team at the highest market price we believe achievable using our data and knowledge in luxury re commerce. The price of each Item will be mutually agreed between Littlest Luxuries Ltd and You, the Seller, before any Item is made available for sale. Storage - Items are insured and securely stored until they are sold and shipped. Promotion - We promote your items globally on the Littlest Luxuries website, via newsletter, marketing and social media. We may make reductions on any unsold Items in order to drive sales within your account. Authenticity - Please provide any packaging, labels and receipts to assist with the sale of your Items. If an Item requires external authentication, the team will make contact to advise. There will be an extra charge for this service. If an Item is confirmed as counterfeit, you will be immediately notified and may be blocked from using our Site. Payment management: once the buyer has confirmed receipt of their Item, your funds will be released into your account. Depending who you bank with this can take 3-5 working days to show up in your account. All payments go through our secure payment provider Stripe.

8.2 All Items submitted for sale must be agreed between you, the VIP Seller, and Littlest Luxuries Ltd prior to acceptance at Littlest Luxuries HQ of said Items. If Items are delivered to Littlest Luxuries HQ without prior approval, Littlest Luxuries Ltd reserves the right to donate any Item to a charity of our choice if you, the VIP Seller, do not agree to collect any unsuitable Items or pay for the return of said Items.

8.3 Once Littlest Luxuries Ltd has agreed to accept any Item for sale then Items should be delivered to Littlest Luxuries HQ by you the VIP Seller. We strongly suggest that you, the VIP Seller, send any Items via recorded delivery as Littlest Luxuries Ltd cannot be held responsible for Items that do not reach us.

8.4 The price of each Item will be mutually agreed between Littlest Luxuries Ltd and You, the VIP Seller, before any Item is made available for sale.

8.5 Littlest Luxuries Ltd will send an inventory of each Item listed for sale including the price agreed with you, the VIP Seller, based on brand, style, size, age of garment, condition and market demand for the item.

9 VIP SALES ADDITIONAL CHARGES 9.1 Once an Item is brought into Littlest Luxuries Ltd care, the team will dedicate their time and experience to process your Items to ensure optimum online presentation. Therefore, once your Items are online, any request for an Item to be returned before a period of 6 months has passed, will incur a processing fee of £3 per Item + shipping. 9.2 Items deemed not suitable for sale must be collected within five business days or storage costs will be incurred. Storage costs will be incurred for a maximum of one month. If no arrangements are made during this time to collect your Item(s), the Item(s) will be donated to a charity of our choice. In the event that your Item has not been sold after 12 months, we will contact you outlining your options. 9.3 Dry cleaning and repairs - should any Item(s) need dry cleaning or repair, this will be charged to your account. Items should be sent to Littlest Luxuries Ltd in a clean, saleable condition. 9.4 We reserve the right to suspend or close any Account or otherwise restrict access to our website and the Items if you fail to pay any charges due to us by you under this Agreement immediately when such payment becomes due.

10 WHEN A VIP PRODUCT IS PURCHASED 10.1 We will deduct payment from a Buyer's account when the Buyer submits their payment details on the website and purchases the Item. 10.2 Littlest Luxuries Ltd will manage all aspects of delivery of the VIP Product.
10.3 In the event that we are unable to obtain authorisation for payment, we reasonably believe a transaction is fraudulent or the Buyer does not meet the eligibility criteria set out within these Terms, an Order may be refused. 10.4 We will hold payment to the VIP Seller until the Buyer marks the Item as received or if the tracking confirms receipt with the buyer's signature. 10.5 Once payment can be processed, we will deduct the applicable commission before transferring the balance of the sales proceeds to the VIP Seller's nominated account. 10.6 Where a transaction/sale is unfulfilled for no valid reason, Littlest Luxuries Ltd reserves the right to charge sale transaction fees and applicable commissions.

  1. THE ITEMS AND PRICING 11.1 The prices and Items displayed on the website are subject to change and may be changed at any time and without notice to you. The prices displayed on the website at any moment are only valid at that moment. 11.2 Prices shown on the website are in GBP. For orders outside of the UK taxes imposed by the applicable governmental authority may apply, including import duties and taxes. The price of an Item does not include delivery charges or any relevant import duties and taxes. Delivery charges are as shown on the Item detail page. 11.3 Recommended retail prices: Please ensure you are able to provide proof of purchase price, should you be asked to provide it. Inflated purchase prices can result in returns due to incorrect listing.

  2. USER SUBMITTED CONTENT 12.1 Registered Users are responsible for any User Content posted to the site. “User Content” means any content you post to the site, which may include reviews, questions, image uploading, and other such features that allow Registered Users to add content to the site. Littlest Luxuries Ltd is not responsible for the personally identifiable or other information you choose to submit as User Content, and we reserve the right to remove any User Content generated by any Registered User at our sole discretion. By posting to the Site, you understand that once you post User Content, your content becomes public. We are not responsible for keeping any User Content confidential so if you do not want anyone to read or see that content, do not submit or post it to the Site. 12.2 If we allow you to upload User Content, you may not: Provide User Content that you do not have the right to submit, unless you have the owner’s permission; this includes images and any other material covered by someone else’s copyright, patent, trade secret, privacy, publicity, or any other proprietary right; Forge headers or manipulate other identifiers in order to disguise the origin of any User Content you provide; Provide any User Content that contains lies, falsehoods or misrepresentations that could damage us or anyone else; Provide User Content that is illegal, obscene, defamatory, libellous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourage conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate; Impersonate anyone else or lie about your affiliation with another person or entity in your User Content; Use meta tags or any other “hidden text” utilizing any of our or our suppliers’ product names or trademarks in your User Content; or Provide User Content which disparage us or our vendors, partners, the Seller, representatives and affiliates.

  3. DELIVERY OF THE PRODUCTS 13.1 When the Seller posts an Item to a Buyer, the Seller must enter postage tracking information in their Account, which will be shared with the Buyer. 13.2 If the tracking number is not entered into the Seller’s account once an Order has been dispatched, payment for the Item(s) will be suspended. 13.2 If a Buyer orders Items from our website for delivery internationally, the Order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount. 13.3 The Buyer will be responsible for payment of any such import duties and taxes. 13.4 Sellers must comply with all applicable laws and regulations of the country for which the Items are dispatched and for which they are destined. We will not be liable or responsible for a Seller's breach of any applicable law. 13.5 Sellers shall be responsible for providing us with up-to-date contact details in their Account.

  4. RESTRICTIONS ON YOUR USE OF THE PRODUCTS 14.1 You must be at least 18 years old and legally capable of entering into binding contracts in order to sell any Product(s).

  5. RISK AND TITLE 15.1 The title to any Item(s) ordered through our website shall transfer to a Buyer upon our receipt of full payment for such Item(s). 15.2 Risk in the Items shall remain with the Buyer from the time of delivery.