SHIPPING AND RETURNS

PLEASE NOTE THAT SHIPPING TIMES MAY BE LONGER THAN NORMAL AT THE CURRENT TIME. 
IF YOU WISH TO RETURN AN ITEM, PLEASE EMAIL LUCY@LITTLESTLUXURIES.COM WITHIN 7 DAYS OF RECEIPT OF YOUR PACKAGE TO LET US KNOW THAT YOU WILL BE DOING SO. 
NB HAIR ACCESSORIES ARE NON-REFUNDABLE. 

 

SHIPPING COSTS 

Free delivery on UK orders over £180

UK

First class recorded delivery: £5.20  Delivery between 3-5 working days

Europe

International tracked and signed delivery: £16.00

Delivery between 5-7 working days

NB: Due to the Brexit transition, there may be carrier delays in your order reaching you.

You will receive an email confirming when your order has been dispatched along with tracking information. 

Customs & duty

From 1st January 2021, orders from EU countries with an order value over €150 may be subject to import duty.  Please note that all taxes or duties associated with any overseas order are the responsibility of the recipient, and as is customary, returns are at the buyers' expense.

USA & Rest of World

International tracked and signed delivery: £20.00

Delivery between 5-7 working days

Please note that all taxes or duties associated with any overseas order are the responsibility of the recipient, and as is customary, returns are at the buyers' expense.

 RETURNS

We hope that you are delighted with your purchases, however, if for any reason you wish to return any item, you must do so within 14 days of receipt of your items.  Returns can only be accepted if the items are in exactly the same condition as they were received in: unworn, in saleable condition, with all tags attached.  Please note that hair accessories are non returnable.  It is recommended that you return your items via recorded delivery as we cannot accept responsibility for any items items lost in transit.  Customer pays for postage and packing.

Please email: lucy@littlestluxuries.com with details of your name and order number and the item(s) you are returning.  We will respond with all information about returning your item(s)